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模板:Infobox airline

PT Garuda Indonesia (Persero) Tbk (doing business as Garuda Indonesia) (模板:Idx) is the national airline of Indonesia. The airline is headquartered at Soekarno–Hatta International Airport in Tangerang, near Jakarta. In 2014, it was announced that the airline would be rated as a 5-star airline by the international airline review firm Skytrax.[一] The air carrier was previously known as Garuda Indonesian Airways.

Founded in 1947 as KLM Interinsulair Bedrijf, the airline is now a major airline and the 20th member of the global airline alliance SkyTeam. It is the second largest airline of Indonesia after Lion Air and it operates scheduled flights to a number of destinations in Southeast Asia, East Asia, South Asia, the Middle East, Australia and Europe from its main hub in Jakarta, Soekarno–Hatta International Airport, as well as services to Australia and Asia from Ngurah Rai International Airport (Bali) and a large number of domestic flights from both Sultan Hasanuddin International Airport (Makassar) and Kualanamu International Airport (Medan).[二]

At its peak in the late 1980s up to the mid-1990s, Garuda operated an extensive network of flights all over the world, with regularly scheduled services to Los Angeles, Paris, Rome, Fukuoka, Adelaide, Johannesburg, Cairo and other cities in Europe, Australia and Asia.[三] In the late 1990s and early 2000s, a series of financial and operational difficulties hit the airline hard, which included the in-flight murder of a human rights activist,[四] causing it to drastically cut back services. In 2009, the airline undertook a five-year modernization plan known as the Quantum Leap, which overhauled the airline's brand, livery, logo and uniforms, as well as newer, more modern aircraft and facilities and a renewed focus on international markets, and earning the airline awards such as Most Improved Airline, 5-Star Airline, and World's Best Cabin Crew.[五]

The airline also operated a budget subsidiary Citilink, which provided low-cost flights to multiple Indonesian destinations and was spun-off in 2012.[六] In November 2018, the airline through its subsidiary Citilink took over operations as well as financial management of Sriwijaya Air by a cooperation agreement (KSO).[七][八]

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始(一九四九年至六十年代)[]

Douglas DC-3 Seulawah, the first Garuda Indonesia aircraft on display in Taman Mini Indonesia Indah, Jakarta. It is a contribution from the Acehnese people.

The earliest predecessor to Garuda Indonesia was KNILM, Royal Dutch Indies Airways, founded in 1928 during the Dutch colonial period; despite the similar name, it was not a subsidiary of the main Dutch carrier KLM.[九] KNILM was dissolved in 1947, and its assets were transferred to a new KLM subsidiary, KLM Interinsulair Bedrijf (KLM Interinsular Service), which was nationalized in December 1949.[九]

In its current institutional form, Garuda Indonesia had its beginnings in the Indonesian war of independence against the Dutch in the late 1940s, when Garuda flew special transports with a Douglas DC-3. The first aircraft was a DC-3 known as Seulawah (Acehnese: "Gold Mountain", or from Arabic Shalawah, means praise/worship) and was purchased for a sum of 120,000 Malayan dollars, which was provided by the people of Aceh (notably local merchants).[一〇] The first commercial flight from Calcutta to Rangoon was made on January 26, 1949, using a DC-3 Dakota aircraft with the tail number of “RI 001” and the name “Indonesian Airways”.The 26 January 1949 is generally recognized as the airline's founding date.[一一]

A Garuda Indonesia Douglas DC-8 at Kai Tak Airport in 1967.

The name Garuda - in Hindu tradition, it is the name of Lord Vishnu's mount (vahana) - was introduced in 1949. During the Dutch–Indonesian Round Table Conference at The Hague, from 23 August to 2 November 1949, Indonesian President Sukarno cited a Dutch poem written by a renowned Javanese scholar and poet Raden Mas Noto Soeroto: "Ik ben Garuda, Vishnoe's vogel, die zijn vleugels uitslaat hoog boven uw eilanden", which means "I'm Garuda, Vishnu's Bird, that spreads its wings high above the Islands". The first flight under the name of "Garuda Indonesian Airways" was made with a second DC-3 entering service in 1949: Its first flight, under the new name, carried Sukarno from Jakarta to Yogyakarta on December 28.[一二]

Throughout the revolution, Garuda supported national interests, and often carried diplomats on its flights. The Burmese government helped the airline significantly during its beginnings. The country's national airline, Union of Burma Airways, often chartered one of the airline's DC-3s for its own flights. Accordingly, upon Garuda's formal joint incorporation with KLM on 31 March 1950, the airline presented the Burmese government with a DC-3 as a gift.

By the early and mid 1950s, the airline operated a fleet of 38 aircraft, which included 22 DC-3s, 8 Catalina seaplanes, and 8 Convair 240s, and in 1956, the airline operated its first flight to Mecca with Convair aircraft, carrying 40 Indonesian pilgrims.[一一]

The airline's fleet continued to grow throughout the 1960s, during which time the airline continued its expansion. It acquired three Lockheed L-188 Electras in 1961, which supplemented its Convair CV-240 fleet, before taking delivery of its first jet aircraft, the Convair 990 Coronado, in 1963, which allowed it to launch flights to Hong Kong.

In 1965, the airline took delivery of its first Douglas DC-8, and grew beyond the Asian market it was focused on, beginning scheduled flights to Amsterdam and Frankfurt via Colombo, Bombay, and Prague. Rome and Paris became the airline's third and fourth European destinations, with flights stopping in Bombay and Cairo to refuel. Flights to the People's Republic of China began that same year, with service to Canton via Phnom Penh, the first Indonesian airline to do so.

續增(二十世紀七十年代至九十年代)[]

Douglas DC-10-30 of Garuda Indonesia at Amsterdam Airport in 1977

During the early 1970s, Garuda Indonesia took delivery of both the McDonnell Douglas DC-9 and Fokker F28 Fellowship for its short and medium-haul operations. The airline went on to take delivery of 62 F28s, holding the title for the largest operator of the F28 in the world. In 1976, the airline took delivery of its first Douglas DC-10, giving it the capability to carry more passengers and fly longer flights, and it replaced the DC-8 and Convair 990 fleet on flights within Asia and to Europe. The DC-10 would become an integral part of the Garuda fleet for the years to come, outlasting the newer McDonnell Douglas MD-11s, before the type was finally retired in 2002. Afterwards, in 1980, the airline took delivery of the first Boeing 747-200, complementing the DC-10 on high-capacity or long-range routes.

On 21 June 1982, Garuda became the launch customer of the Airbus A300B4-220FFCC, which was the first variant of the A300 capable of being operated with two pilots instead of three. By 1984, nine of these were in service, supplemented by 8 Douglas DC-10s, 24 Douglas DC-9s, 45 Fokker F-28s, and 6 Boeing 747-200s. In 1985 under Reyn Altin Johannes Lumenta, who had been CEO since 1984, Garuda made the controversial decision to hire foreign brand consultants Landor Associates to create a new logo, livery and brand for the airline, a project that was regarded as expensive and unnecessary at the time. However, this move was later on applauded as vital for the reputation and corporate identity of Garuda Indonesia as the national airline.

A boarding ticket issued by Garuda Indonesia.

Under Lumenta, Garuda also increased the number of flight frequencies and destinations, reduced ticket prices and collaborated with Merpati Nusantara Airlines, introducing flexible tickets valid for both Indonesian airlines.[一三][一四]

In 1990, the airline took delivery of the Douglas MD-11s,[一一] which gradually replaced the DC-10 on flights to Europe, and also allowed the airline to launch flights to Los Angeles via Honolulu.[三] During this time, the airline operated a fleet of the aforementioned MD-11s, DC-10s, 747, Airbus A300 and Boeing 737–400, operating it to destinations throughout Asia, Europe and North America. In 1994, the airline took delivery of its first Boeing 747-400 aircraft, which would go on to become a mainstay of its fleet until 2015, operating hajj flights and high density short-haul routes, while the delivery of the first Airbus A330-300 in 1996 allowed more flexibility for the airline, as it was more fuel-efficient than the three and four engined jets. That same year, the airline placed an order for six Boeing 777 aircraft,[一五] due for delivery in 2000, however, a new series of challenges and difficulties was about to hit the airline.

難期(一九九六年至二千有四年)[]

McDonnell Douglas MD-11 of Garuda at Sepinggan International Airport in 2001.

The late 1990s and early 2000s would prove to be a turbulent and difficult time for the airline; two separate accidents in Fukuoka in 1996 and Medan in 1997 added to the problems being caused by the 1997 Asian financial crisis, resulting in a drastic reduction in operations, including the termination of service to the Americas and a massive scaling back of its European operations. Largely due to historical links with the Netherlands, Garuda continued to operate flights to Amsterdam, Frankfurt and London after the initial cutbacks, although these flights were also discontinued on 28 October 2004. The situation was exacerbated by the 11 September 2001 terrorist attacks in the U.S., the Bali bombings, the 2004 Indian Ocean earthquake and tsunami, and the SARS scare, all of which contributed to a downturn in air travel and Indonesian tourism. As a result, its earlier order for the Boeing 777 was deferred, and so was an order for 18 Boeing 737–800s to replace its ageing 737 Classic fleet.[一五] However, by 2005, the airline had largely recovered from its economic problems, swapping its order for six Boeing 777-200ERs for 10 Boeing 787-8 Dreamliners in 2005,[一五] but its operational problems would remain.[一六]

穆尼爾謀殺案 (二千有四至二千有六年)[]

On 7 September 2004, the situation was worsened when human rights activist Munir Said Thalib, travelling to Amsterdam via Singapore on Garuda Indonesia Flight 974, was assassinated by off-duty pilot Pollycarpus Priyanto, who slipped arsenic into his drink some time before the departure of the flight's second leg to Amsterdam. He was reported to have felt unwell several hours after departure from Singapore, during which time he was checked on by a doctor who happened to be on board, and moved to the business class cabin to sleep. He died approximately two hours before arrival into Amsterdam, sparking an international controversy, during which time Priyanto, along with CEO Indra Setiawan and deputy Rohainil Aini, were all convicted of his murder, although it has been alleged it was under orders from the Indonesian State Intelligence Agency (BIN).[一七][一八][一九] The airline was found negligent in failing to perform an emergency landing and was ordered to pay compensation to Munir's widow,[二〇] but failed to do so.[二一]

歐盟禁令(二千有七至二千有九年)[]

In June 2007, the EU banned Garuda Indonesia, along with all other Indonesian airlines, from flying into any European countries,[二二][二三] following the crash of flight 200 earlier that year. With the support of the international aviation industry for all Indonesian airlines, the EU promised to review its ban and sent a team of experts, led by the European Commission's Air Safety Administrator Federico Grandini to Indonesia to consider lifting the ban.[二四] In August 2007, the transportation minister of Indonesia announced that the EU would lift its ban hopefully sometime in October, stating that the ban was attributed to communication breakdown between the two parties and that discussions were in progress.

In November 2007, Garuda announced its intention to fly to Amsterdam from Jakarta and Denpasar with either Airbus A330 or Boeing 777 aircraft if the EU lifted its ban,[二五] however, on 28 November 2007, the EU stated that the safety reforms already undertaken were a step in the right direction for the EU to consider lifting the ban, but still did not satisfy the EU's aviation safety standards, and thus, did not lift its ban.[二六] The ban was lifted in July 2009,[二七] after which Garuda began evaluating service to Amsterdam and other European destinations, as well as the United States.[二八]

禁令撤後續(二千有十年至今)[]

Comparison between Garuda's current and previous livery. Aircraft on right is in the current livery; the other two are in the airline's previous livery. (2010)

Following the lifting of the EU ban against Garuda Indonesia and three other Indonesian carriers, the airline announced in July 2009 an aggressive five-year expansion plan known as the Quantum Leap.[二九][三〇] The plan involved an image overhaul, including changing the airline's livery, staff uniform and logo, and nearly doubling the size of its fleet from 62 to 116.[二九] The Quantum Leap also plans to boost passenger annual numbers to 27.6 million in the same period, up from 10.1 million at the time of program launch through increasing domestic and international destinations from 41 to 62.[二九] Route expansions included Amsterdam, with a stopover in Dubai, in 2010. As of 2014, Garuda flies to Amsterdam non-stop five times a week using a Boeing 777-300ER with continuing service to London, with the sixth weekly service to be added by the end of 2015. Other European and American cities such as Frankfurt, Paris, Rome, Madrid and Los Angeles are being considered for reopening.[三一][三二][三三][三四][三五]

As part of the Quantum Leap, the airline refreshed its logo and redesigned its iconic livery in 2009, more than 20 years after the last update.[三六] New uniforms were introduced in 2010.[三七] In 2010, the airline placed a firm order for six additional Airbus A330s at the 2010 Farnborough Airshow,[三八] while it opened a new hub at Sultan Hasanuddin International Airport, Makassar, South Sulawesi to increase services to the eastern part of Indonesia on 1 June 2011, its third after Jakarta and Denpasar[三九]

During this time period, the airline also added additional frequencies to many of its international routes, including to Singapore, Bangkok, Beijing and Shanghai from Jakarta, while it also added capacity to Denpasar-Seoul.

At the Paris Air Show 2011, Garuda Indonesia announced a firm order of 25 Airbus A320s with an option for another 25.[四〇] All 25 Airbus A320s are to be used by their subsidiary, Citilink[四一] The airline's earlier order for the Boeing 787, made in 2005, was changed once more, due to the delays in the 787's entry into service, and Garuda opted to sign for 10 Boeing 777-300ERs instead, which it would take delivery of in 2013 to use on long-haul flights to Europe, and medium-haul flights within Asia, such as to Japan, China, Singapore and Saudi Arabia, as well as short-haul domestic routes between Jakarta and Denpasar.

The airline made its debut on the Indonesia Stock Exchange in February 2011,[四二] with the government of Indonesia retaining a majority of the shares. PT Trans Airways bought 10.9 percent stake of Garuda Indonesia unsold IPO shares from underwriters on 27 April 2012. The transaction was valued at Rp 1.53 trillion ($166.8 million).[四三]

In late 2014, the airline became one of seven airlines to earn the prestigious 5 star rating from Skytrax, marking the end of the 5-year Quantum Leap program.[一] Following this announcement, Emirsyah Satar, who had been CEO for the past nine years, announced his resignation and retirement, and promoted former Citilink chief Arif Wibowo as his successor.

Following Wibowo's promotion, he began a "Quick Wins" cost-cutting drive to cut down on losses while boosting revenue through various measures, including cancelling unprofitable routes and increasing staff efficiency.[四四] Despite this, Wibowo remains committed to continue the airline's international expansion, especially once market conditions, such as the weakening rupiah, improve. This was reaffirmed following the airline's announcement of its intent to order 90 new aircraft, from both Boeing and Airbus, worth $20 billion at list prices at the 2015 Paris Air Show.[四五]

公司事務和身份[]

主席與首席執行官[]

姓名
Dr. E. Konijnenburg 1950 1954
Ir. Soetoto 1954 1959
Marsekal Iskandar 1959 1961
Partono 1961 1965
Soedarmo 1965 1968
lang={{langname|Wiweko Soepono}}|lang-code=Wiweko Soepono|1=id|2=id|d=|nocat=}} 1968 1984
Reyn Altin Johannes Lumenta[一三] 1984 1988
Soeparno 1988 1992
Wage Mulyono 1992 1995
Soepandi 1995 1998
Robby Djohan 1998 1999
Abdul Gani 1999 2002
Indra Setiawan 2002 2005
lang={{langname|Emirsyah Satar}}|lang-code=Emirsyah Satar|1=id|2=id|d=|nocat=}}[四六] 2005 2014
Muhammad Arif Wibowo 2014 2017
Pahala Nugraha Mansury[四七] 2017 2018
I Gusti Ngurah Askhara Danadiputra 2018 Present

Branding and livery[]

The new Garuda Indonesia flight attendants' uniform, featuring kebaya and parang gondosuli batik

Since its establishment, Garuda Indonesia has changed its branding and livery a few times.

[]

During the early years, Garuda color scheme was simple logotype "Indonesia Airways" with blue lines and Indonesian flag.

1960s rebranding[]

In the 1960s, Garuda introduced a red and white color scheme in accordance to the Indonesian national identity and the Indonesian flag. Also in this period "Garuda Indonesian Airways" introduced a bird logo: a triangle stylized eagle-like Garuda with red and white shield. The logo was painted on the vertical stabilizer of Garuda's fleet from 1961 to 1969.

1970s rebranding[]

In the 1970s, a logotype with a unique font replaced the triangular eagle as Garuda's corporate identity, along with a new color scheme consisting of a red and orange "hockey stick" line running along the aircraft's windows and vertical stabilizer. This livery used from 1969 to 1985.

1985 rebranding[]

In 1985, Garuda underwent a complete branding makeover, changing its name into "Garuda Indonesia" along with its color scheme, logo and logotype. The new branding and livery was created by Landor Associates who also created the new iconic bird logo: the Garuda symbol with five bent lines forming its wings.[四八] The color scheme was changed completely to a deep royal blue and aqua color, said to be inspired by the nature of Indonesia that was dominated by tropical greenery and seas when viewed from the air. The nationalistic red and white color scheme was no longer used.

2009 rebranding[]

In 2009, a new branding initiative was launched through a new image, developed once again by brand consultant Landor Associates, a new spin of the idea called "nature's wing".[四八] Garuda has since replaced the old logo painted on its fleet vertical stabilizer with this new "nature's wing" graphic of blue and aqua shades. The "nature's wing" graphic was inspired by the wings of tropical birds as well as the ripples of waves upon the water. The iconic bird symbol designed by Landor 24 years earlier is still maintained as Garuda Indonesia's logo, with minor changes, while the logotype now uses a font similar to Myriad Pro. The new look is expected to be able to "Capture the Spirit of Friendliness and Professionalism of Indonesia".

Special liveries[]

To celebrate its 62 years of service on 26 January 2011, Garuda Indonesia painted 2 of its Boeing 737-800 aircraft with the retro liveries the airline used in the 1960s and 1970s.

Slogans[]

Former slogans[]

  • Garuda Indonesia, Kini Lebih Baik (Now Better)
  • Garuda Indonesia, Bangga Bersamanya (Proud of You Together)

Current slogan[]

  • Garuda Indonesia, The Airline of Indonesia
Gallery of Garuda Indonesia logos
Gallery of Garuda Indonesia liveries
A Douglas DC-3 Seulawah RI-001, with simple "Indonesia Airways" logotype, Indonesian flag and blue lines (1949–1961)
A Convair 990 at Amsterdam Airport Schiphol in 1965 with triangular bird logo (1961–1969)
A Douglas DC-8-55 at Paris–Le Bourget Airport in 1970 with Garuda logotype (early 1970s transition livery)
McDonnell Douglas DC-10 in 1985 with red and orange color scheme (1969–1985)
Boeing 747-200B at Frankfurt Airport in 1990 (1985–2009)
Boeing 737–800 with blue and white color scheme livery at Perth Airport (2009–present)
This set of images shows the evolution of Garuda Indonesia's livery.

Head office[]

Garuda Indonesia has its head office at Soekarno–Hatta International Airport in Tangerang, Banten, Indonesia,[四九][五〇] near Cengkareng and near Jakarta.[五一] The head office is the Garuda Indonesia Management Building, located within the Garuda Indonesia City Center. The about 模板:Convert head office facility is on a 模板:Convert plot of land. As of 2009, the head office houses the Garuda management and about 1,000 employees from various units. Indonesian President Susilo Bambang Yudhoyono opened the current Garuda head office in 2009.[五二] The previous head office was located in the city center of Jakarta, in Central Jakarta.[五二][五三][五四]

Privatization[]

Garuda Indonesia had announced that its subsidiary GMF AeroAsia would be listed in Indonesia Stock Exchange in 2008. However, due to financial crisis in 2008, GMF delayed IPO until 2009. The Ministry of State-Owned Companies (Kementrian BUMN) also had announced a plan to privatize Garuda, that opened a possibility to offer its shares publicly. Garuda Indonesia aimed to list on 11 February 2011, for an Initial Public Offering.[五五] Government of Indonesia has confirmed the IPO price of Garuda Indonesia at Rp.750 per share and also cut offering size to 6.3 billion shares only from 9.362 billion planned before.[五六]

Subsidiaries[]

Garuda Indonesia’s subsidiaries include:

Garuda Indonesia Group[五七][五八]
Company Type Principal activities Country Group's Equity Shareholding
Citilink Subsidiary Low-cost airline Indonesia 100%
GMF AeroAsia Subsidiary Aircraft Maintenance Indonesia 100%
PT. Aerowisata Subsidiary Travel, hotel, transportation and catering services Indonesia 100%
PT. Sabre Travel Network Indonesia (Previously Abacus)[五九] Subsidiary Computer reservation provider Indonesia 100%
PT. Gapura Angkasa Subsidiary Ground handling service Indonesia 58,75%[六〇]
PT. Aero Systems Indonesia Subsidiary IT provider and solutions Indonesia 100%
Cargo Garuda Indonesia Strategic Business Unit Cargo Indonesia 100%
Garuda Sentra Medika Strategic Business Unit Aircrew health services Indonesia 100%

Destinations[]

Garuda's aircraft on stand at Soekarno–Hatta International Airport Terminal 3, which is the airline's main hub

Garuda Indonesia operates flights to 96 destinations (72 domestic and 24 international) in 14 countries, with approximately 500 daily departures from its hubs at Jakarta, Denpasar, Medan and Makassar. The airline serves 3 continents Asia, Australia and Europe with its fleet of 140 aircraft, to destinations such as Singapore, Shanghai, Tokyo, Amsterdam and London, and although it has rapidly expanded its route network since the Quantum Leap began in 2009, the airline still does not fly to several major cities, such as Manila and Ho Chi Minh City, and despite the airline repeatedly stating its intention to fly to Manila, a time frame has not been given.[六一]

On 13 October 2009, the airline announced it would resume flights to Europe for the first time following its removal from the E.U. blacklist. It commenced flights between Jakarta and Amsterdam in June 2010, initially with a refueling stop in Dubai.[六二] On 2 December 2012, after agreeing to a codeshare agreement with Etihad Airways, the airline changed the refueling stop to Abu Dhabi.[六三] After the delivery of its Boeing 777-300ER aircraft in 2013, the airline removed the Abu Dhabi refueling stop, and commenced non-stop service to Amsterdam, as the longest flight operated by the airline, and consequently ending flights to Abu Dhabi, leaving Etihad as the sole operator between Jakarta and Abu Dhabi.[六四] On 8 September that year, the airline extended its Amsterdam flight with continuing service to London Gatwick.[六五][六六]

In 2011, Garuda flew 17.1 million passengers up 39% from the previous year, while the total revenue jumped 38% to Rp27.1 trillion ($2.95 billion). Composition of passengers on domestic routes and international routes was 81% versus 19% respectively.[六七]

On 31 March 2016, Garuda Indonesia inaugurated its first flight from Singapore Changi Airport to London Heathrow, using Boeing 777-300ER.

In mid 2016, Garuda announced its intention to resume service to Mumbai from Jakarta. This service is opened on 12 December 2016 via Bangkok using Boeing 737–800 NG.[六八]

On 12 September 2016, Garuda Indonesia announced its intention to resume service to Los Angeles via Tokyo-Narita using a Boeing 777-300ER from Jakarta after the Federal Aviation Administration (FAA) granted a Category 1 rating to Indonesia. This is slated to start in November 2017.[六九] The last time Los Angeles was served was in 1997.[七〇] As of 2019, however, the plan is yet to be realized and has most likely been shelved as the Government of Japan has yet to approve fifth freedom rights to Garuda.[七一]

In February 2017, Garuda Indonesia announced that the airline will resume flights to Dubai and Moscow using wide body aircraft Airbus A330-200. This flight is planned to be resumed in 2018, although as of 2019 has not been realized.

In August 2018, Garuda Indonesia announced that the airline will end flights to London Heathrow by October, although it then resumed flights on December with a dual-class Boeing 777-300ER on the same year.[七二] 2019 marked further adjustments to Garuda's flight to London Heathrow as the airline announced a Jakarta-London Heathrow, London Heathrow-Denpasar routing.[七三]

Codeshare agreements and alliances[]

模板:Main article Codesharing has allowed Garuda Indonesia to expand services into Western Europe and the Middle East. In 2009, Garuda Indonesia expressed an interest in joining the SkyTeam airline alliance, which would make it the second airline in Southeast Asia to join after Vietnam Airlines. Membership would open SkyTeam's network to Indonesian, Australian, and New Zealand markets, which it lacked connectivity to. In December 2009, three SkyTeam members – Korean Air, KLM, and Delta Air Lines (China Airlines joined as fourth member to support Garuda after its 2011 SkyTeam inclusion)[七四] – committed to supporting Garuda Indonesia to join SkyTeam. This made Garuda Indonesia eligible to apply for membership in the alliance. On 23 November 2010, Garuda Indonesia signed an agreement to join SkyTeam. However instead of the usual 18–24 months to complete membership formalities, shortcomings with its IT system delayed Garuda's entry. After a 40-month process, the airline eventually became the 20th member of the alliance on 5 March 2014, some two years after the original target date.[七五][七六]

  • On 19 June 2007, Garuda Indonesia and Hainan Airlines began codesharing in a bid to strengthen both airlines' marketing positions in Indonesia and People's Republic of China.[七七] In this agreement, Garuda Indonesia will be the operating partner on the Jakarta-Beijing (vv) service, flying five times a week using a new A330-200.
  • An interline agreement between Garuda Indonesia and Australian airline Virgin Blue was confirmed in November 2007. This facilitates travel for passengers connecting from a Virgin Australia domestic flight to a Garuda Indonesia international service departing from either Sydney, Melbourne or Perth.[七八]
  • In June 2008, it was announced that Garuda Indonesia would increase services between Australia and Bali. From 25 June, Garuda Indonesia added an extra flight between Darwin and Denpasar, bringing the total number of services to three per week. Additionally, a fourth flight from Melbourne to Denpasar began on 22 July. On 2 September, another extra service departed from Melbourne to bring the total number of flights per week to five, and a sixth flight left from Sydney. This extra capacity was in response to an increase in the number of Australians who traveled to Bali in the first quarter of 2008, marking a resurgence in Balinese tourism, which was hit hard by the 2002 and 2005 Bali bombings.[七九]
  • In August 2008, a codeshare agreement between Singapore Airlines and the airline on route between Singapore and Denpasar was established. Singapore Airlines is the operating carrier.
  • A partnership agreement with Etihad Airways was announced on 16 October 2012. The partnership includes a codeshare agreement for a total of 36 flights between the two airlines; subject to Government Regulatory Approval. Reciprocal Frequent Flyer programmes were also part of the agreement, allowing passengers to earn miles flying both Garuda Indonesia and Etihad Airways. Garuda Indonesia subsequently shifted its Dubai operations to Abu Dhabi as to compliment the agreement.[六三][八〇]
  • During the APEC summit on 7 October 2013, a codeshare agreement between Garuda Indonesia and Aeroméxico was announced, allowing passengers to travel from Jakarta to Mexico City via Tokyo and vice versa. Under the codeshare agreement, Aeromexico would place its flight numbers on Garuda Indonesia's Jakarta-Tokyo flights while Garuda Indonesia would place its flight numbers on Aeromexico's Tokyo-Mexico City flights.[八一]
  • On 19 November 2013, a codeshare agreement was announced between Garuda Indonesia and Jet Airways of India. Under the codeshare agreement, Jet Airways would place its flight numbers on Garuda Indonesia flights between Jakarta and Singapore while Garuda Indonesia would place its flight numbers on Jet Airways flights between Singapore and Mumbai, Delhi and Chennai. The two airlines also announced a reciprocal Frequent Flyer programme partnership, allowing passengers to earn miles flying both Garuda Indonesia and Jet Airways.[八二]
  • On 19 December 2013, Garuda Indonesia and Japan's All Nippon Airways announced a partnership agreement encompassing codeshare flights as well as reciprocal Frequent Flyer programmes. Under the codeshare agreement, ANA passengers arriving in Jakarta would be able to transfer to 10 destinations in Indonesia on board Garuda Indonesia flights, while Garuda Indonesia passengers arriving in Tokyo or Osaka would be able to transfer to 11 destination in Japan on board ANA flights.[八三]

Garuda Indonesia has codeshare agreements with the following airlines:[八四]

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Explore and Explore-jet sub-brands[]

A Bombardier CRJ1000 of Garuda Indonesia Explore-jet landing at Christmas Island Airport on its weekly service from Jakarta (February 2017)

As Indonesia's flag carrier, Garuda Indonesia tries to connect many parts of Indonesia to support the government's "Indonesian Interconnectivity" program. However, there are many remote and smaller airports that cannot be reached by Garuda Indonesia's fleet of Boeing 737–800s. This is caused by the lack of airport infrastructure in smaller cities and remote areas, such as insufficient runway length that mostly less than 1,600 meters.

In line with its Quantum Leap plan, Garuda Indonesia ordered brand-new Bombardier CRJ1000 and ATR 72 to reach smaller airports from Garuda's hubs like Ngurah Rai International Airport, Sultan Hasanuddin International Airport, and Kualanamu International Airport. On 25 November 2013, Garuda Indonesia has launched its new sub-brands "Explore" and "Explore-jet", for servicing perintis ("pioneer") lines traditionally served by other airlines — (dormant) Merpati Nusantara Airlines and also its competitor Wings Air.

SkyTeam[]

Boeing 737–800 (PK-GMH) taxiing with Boeing 777-300ER (PK-GII) on the background at Soekarno-Hatta International Airport (2017). Both aircraft are wearing SkyTeam livery.

On 5 March 2014, Garuda Indonesia officially joined the SkyTeam alliance and became its 20th member.[八七] The inclusion of Garuda Indonesia adds 40 new destinations to SkyTeam’s global network and strengthens the alliance presence in Southeast Asia and Australia. To commemorate the event, the airline repainted an Airbus A330-300, a Boeing 737-800, and a Bombardier CRJ1000 with SkyTeam livery. In addition to repainted aircraft, a Boeing 777-300ER was delivered with SkyTeam livery.[八八] With the arrival of Garuda Indonesia to SkyTeam, a variety of facilities are given as including SkyPriority, as well as changing its current frequent flyer membership into GarudaMiles. In addition, Garuda is connected with 140 new destinations and also teamed up with the world's major airlines, such as Aeroflot, Aeroméxico, Air France, China Airlines, Delta Air Lines, KLM, Korean Air, and Saudia.[八九]

Fleet[]

The Boeing customer code for Garuda Indonesia is U3, which appears on its aircraft designations as an infix, such as 737-8U3 and 777-3U3ER.

The airline utilizes the Boeing 777-300ER on high-density medium and long-haul routes. The Airbus A330 fleet is primarily used on most medium-haul routes from Jakarta and Denpasar, as well as for Umrah and Hajj flights. The Boeing 737–800 and Boeing 737 MAX 8 aircraft are used on most domestic and regional routes. Meanwhile, the Bombardier CRJ1000 is used to fly to airports incapable of handling the newer 737–800, replacing the Boeing 737 Classic. The ATR 72–600 turboprop entered service at the end of 2013, serving new inter-island routes to airports in middle and eastern part of Indonesia that cannot handle jet aircraft.[九〇]

At the Paris Air Show in 2015, Garuda Indonesia signed a Letter of Intent (LoI) to purchase 90 new aircraft from Boeing and Airbus (30 737 MAX 8, 30 787–9 Dreamliner, 30 A350-900 XWB) worth $20 billion at list prices[九一] Garuda has also signed a LoI for 14 Airbus A330-900neo aircraft (including 7 cancellations from existing A330-300 order), first reported during the Singapore Airshow 2016, confirming the order on 19 April 2016.[九二]

On October 5, 2017, Garuda operated its last Boeing 747 service after the last aircraft touched down in Makassar from Medina, a returning Hajj flight. It was then ferried to Jakarta the following day for retirement.[九三]

In January 2019, CEO Ari Askhara stated that the airline was considering and negotiating with lessors for a switch of 34 out of the remaining 49 Boeing 737 MAXes on order to the larger MAX 10 variant, as the airline was planning to resume 737 MAX deliveries by 2020.[九四][九五] In March 2019 the airline decided to cancel its outstanding orders for 49 Boeing 737 MAX aircraft, citing a loss of passenger confidence in the type after the crashes of Lion Air Flight 610 and Ethiopian Airlines Flight 302.[九六][九七]

Current fleet[]

As of August 2019, the Garuda Indonesia fleet consists of the following aircraft:[九八][九九]

Garuda Indonesia Fleet
Aircraft In Service Orders Passengers Notes
F C Y Total
Airbus A330-200 10 36 186 222
Airbus A330-300 17 360 360
36 215 251
24 263 287
Airbus A330-900neo 14
TBA
First three aircraft to be delivered in 2019[一〇〇]
ATR 72-600 13[九八] 70 70 Operating under the Explore subbrand
Will be transferred to Citilink[一〇一]
Boeing 737-800 73[九八] 12 150 162
8 162 170
Boeing 737 MAX 8 1[九八] 8 162 170 Original order for 50 aircraft.
Remaining order for 49 were cancelled following the 2019 worldwide Boeing 737 MAX groundings.[九六]
Consider to switching to Boeing 737 MAX 10 and Boeing 787 Dreamliner.[一〇二]
Boeing 777-300ER 10[九八] 8 38 268 314
26 367 393
Bombardier CRJ1000 18[九八] 12 84 96 Operating under the Explore Jet subbrand
Planned to be deployed to Citilink[一〇三]
Total 142 14

Historic fleet[]

Previously operated[一〇四]
Aircraft Total Introduced Retired Replacement Notes
Airbus A300B4-200FF 8 1981 2002 Airbus A330 Launch customer
Airbus A300-600R 13 1990 2001 Airbus A330
Boeing 737-300 29 1989 2014 Boeing 737-800
Bombardier CRJ1000
Boeing 737-400 27 1993 2011 Boeing 737-800
Boeing 737-500 5 1997 2016 Boeing 737-800
Bombardier CRJ1000
Boeing 747-200 33 1980 2003 Boeing 747-400
Boeing 747-400 14 1994 2017 Boeing 777-300ER
Consolidated PBY-5A Catalina 模板:Unknown 1950 1953 模板:Unknown
Convair 240 模板:Unknown 1950 1965 Fokker F27-200
Convair 340 模板:Unknown 1952 1968 Fokker F27-200 The first Hajj flight was operated by this aircraft
Convair CV-440 模板:Unknown 1956 1970 Fokker F27-200
Convair CV-990 3 1962 1975 Douglas DC-8-50 First jet aircraft in fleet
de Havilland Heron 14 1952 1956 模板:Unknown
Douglas DC-3 模板:Unknown 1949 1970 Fokker F27-200
Lockheed L-188 Electra
Douglas DC-8-50 12 1966 1980 Airbus A330
Fokker F27-200 模板:Unknown 1967 1975 Fokker F28 Mk-1000
Fokker F27-600 12 1969 1977 Fokker F28 Mk-1000
Fokker F28 Mk-1000 24 1969 1982 Fokker F28 Mk-3000
Fokker F28 Mk-3000 7 1973 1999 Boeing 737 Classic Launch customer
Fokker F28 Mk-4000 模板:Unknown 1978 2001 Boeing 737 Classic
Lockheed L-188 Electra 3 1960 1976 Boeing 737 Classic
McDonnell Douglas DC-9-30 25 1970 1993 Boeing 737 Classic
McDonnell Douglas DC-10-30 26 1976 2005[一〇五] Airbus A330
McDonnell Douglas MD-11 18 1990 2001 Airbus A330

Services[]

Garuda Indonesia is a full-service airline featuring economy, business and first classes. The airline began to introduce new premium products and services with the arrival of the Airbus A330-200 and Boeing 737-800 aircraft. First class cabins were introduced in 2013 on board the Boeing 777-300ER with Wi-Fi and telecommunication services on board.[一〇六]

Cabin[]

First Class

First class is available on two Boeing 777-300ER aircraft, featuring eight suites arranged in a 1-2-1 configuration. The first class seats are suites, with sliding doors for extra privacy. They feature 24" AVOD screen and seats that converts into a bed, as well as a touchscreen seat controller. There is a chef onboard the aircraft to tend to the passengers' needs. First Class passengers can use in-flight Wi-Fi connectivity at no extra cost. It has a seat pitch of 82 inches and a seat width of 22 inches.[一〇七][一〇八][一〇九]

The product was originally available on all Boeing 777-300ER aircraft, however, it was decided the final four aircraft would be delivered in a two-class configuration. In 2017, four more aircraft were refitted into the two-class configuration, leaving just two aircraft featuring First Class.

Garuda Indonesia Boeing 777-300ER Business Class

Business Class[一一〇]

Garuda's business class product, is available on all aircraft except the ATR 72–600 and six older A330-300. The new Business Class cabin on-board Garuda's Boeing 777-300ERs are fitted with EADS Sogerma flat-bed seats arranged in a staggered 1-2-1 configuration; allowing for direct aisle access to all passengers. These seats feature a 74" seat pitch, 15" AVOD screen, USB ports, in-seat laptop power supply, and personal reading light.

Four new A330-300 aircraft, delivered from 2016 onwards, feature the B/E Super Diamond business class seat, featuring all-aisle access, in a staggered 1-2-1 configuration, a 180 degree recline, more storage space, a new 16 inch entertainment screen, and touchscreen seat controls, along with an all new Panasonic eX3 inflight entertainment system.[一一一]

On-board other Airbus A330s, the Business Class cabin feature a fully flat-bed seats on all -200s and seven -300s (delivered between 2013 and 2015). However, there are no Business Class seats onboard six older A330-300s. The flat bed seats feature fully flat beds with up to 74" seat pitch. Seats are equipped with personal AVOD In-Flight Entertainment System (IFE), USB ports, in-seat laptop power supply, and personal reading light. Business Class seats onboard these are configured in a 2-2-2 configuration.

Garuda's Boeing 737-800 aircraft also features a reclining Business Class product with 42" seat pitch in a 2–2 layout, equipped with an in-seat laptop power supply, personal 9-inch touch-screen & handset activated AVOD In-Flight Entertainment, and personal reading light.

A range of hot and cold beverages are available, along with snacks and/or meals, depending on the length of the flight. Wine and beers are also offered on international flights.

Economy Class

Garuda Indonesia A330-200 older Economy Class

Economy Class seats are available on all aircraft. Seat configuration is 2–2 on the ATR72 and CRJ1000, 3-3 on the 737, 2-4-2 on the A330 as well as 3-3-3 on the 777. Seat widths range from 17 inches onboard all 737, ATR72 and CRJ1000, to over 18 inches onboard the A330 and 777. Seat pitch is 30 inches on the ATR 72 and Bombardier CRJ1000 aircraft, 31–32 inches on the 737, 32–33 inches onboard the 777, and 33–34 inches onboard the A330.

Seat-back inflight entertainment is offered on all 737s (except PK-GEx series) and all A330s and 777s. With the exception of four newest A330 aircraft (which feature an 11.1 inch touchscreen), every seat has a 9 inch seat-back touchscreen.

ESCort[]

ESCort is Garuda's one of two newest onboard class service that was introduced in 2019 exclusively on its flights to and from London Heathrow. On ESCort class, passengers are able to enjoy three whole economy class seats for themselves. The airline provides a mattress, pillow, and duvet cover along with business class meals and amenities for passengers traveling in this class. Passengers are allowed to lie down on the three-seats during the flight.[一一二]

Premium Economy[]

Premium Economy is the second onboard class service that Garuda Indonesia introduced in 2019 as it marks its maiden flight from London Heathrow to Denpasar Bali. The Premium Economy class is gives a traveling couple an extra empty seat in the regular economy class cabin. Passengers on Premium Economy can also enjoy 40kg checked baggage allowance along with a business class meal and amenity kit.[一一二]

In-flight entertainment[]

In-Flight Entertainment (IFE) is available on board most Garuda Indonesia aircraft: all A330s, all 777s, and all but three 737-800s.

Garuda's Boeing 777-300ER, Airbus A330s, and newer Boeing 737-800 aircraft are equipped with Audio video on demand In-Flight Entertainment System in all classes. The Economy Class on these aircraft features a 9-inch LCD touch-screen, while the Business Class features a 9-inch, 11-inch, and 15-inch touch-screen LCD in Garuda's Boeing 737–800, older Airbus A330-200, and all remaining Airbus A330 series and 777 aircraft respectively. In Business Class on board the Airbus A330-300 and newer A330-200 aircraft, the screens are located on the seat backs or in the armrest of bulkhead rows, while in the older Airbus A330-200 aircraft and Boeing 737-800s, the screens are stowed in the armrest. In Economy Class, they are on the seat back.[一一三]

Garuda introduced a new IFE system onboard four A330-300 aircraft. These come with an 11-inch touchscreen in Economy with a touchpad controller, and a 16-inch touchscreen in Business with a 4.7-inch touchscreen remote. Newspapers and magazines are provided to all passengers on board all flights.[一一四] 6 international television channels are available on board the Boeing 777-300ER.[一一五]

Immigration On-Board (IoB)[]

Immigration on Board (IoB) was a special service created by Garuda Indonesia to provide more convenience for their passengers traveling to Indonesia. With this service, in cooperation with the Directorate General of Immigration, an agency under Indonesian Ministry of Law and Human Rights, Garuda Indonesia passengers on certain long haul flights could complete their immigration process on-board before landing and disembarking.

By utilizing this service, Garuda Indonesia passengers did not have to queue at the immigration counter upon arrival at Ngurah Rai International Airport in Denpasar or Soekarno–Hatta International Airport in Jakarta.[一一六][一一七] The service was stopped since 2014

Ticketing[]

Former Garuda Indonesia ticket sales counter at Soekarno–Hatta International Airport

A Jakarta-based 24-hour call center is available for local customer access where payment can be made by credit cards, internet/mobile banking or transfer via ATM. Recently online booking from their website is also possible with payment can be made online with credit cards from select countries.

In April 2011, Garuda Indonesia announced plans to develop online sales. Garuda Indonesia had cooperated with Visa and MasterCard to develop an online credit card payment system, allowing customers to use PayPal. Debit card payments may be processed with Bank Mandiri, BCA or BII.[一一八][一一九]

Frequent-flyer program[]

GarudaMiles logo.

Garuda Frequent Flyer, Garuda Indonesia's frequent-flyer program was launched in September 1999.[一二〇] In 2005, Garuda Indonesia relaunched its Garuda Frequent Flyer (GFF) with a new look, benefits and services. The new program allows members to earn miles on domestic and international flights and has four tiers of membership covering GFF Junior, Blue, Silver, Gold, and Platinum status levels. Since June 2011 Garuda Indonesia launched a joint frequent flyer program with Korean Air. Members of the Garuda Frequent Flyer (GFF) program and Korean Air’s SkyPass program will benefit from the cooperation by accruing mileage for flying both Korean Air and Garuda or any Garuda–Korean Air code share flights.[一二一]

From 27 March 2014, due to joining SkyTeam, Garuda Indonesia announced that Garuda Frequent Flyer renamed as GarudaMiles.[一二二][一二三] Currently, GFF Gold and Platinum members whose membership expires in February, are being sent their new card under GarudaMiles, with other GFF members following soon.[一二四] Before joining SkyTeam, GFF members could earn/redeem their miles with (besides Garuda & Citilink) Korean Air, Etihad Airways and Air France-KLM (Flying Blue). They do also operated another Frequent Flyer which is Flying Blue since 2015.[一二五]

Lounge[]

Business Lounge at Terminal 3 of Soekarno-Hatta Airport
Garuda Indonesia Business Lounge at Hang Nadim Airport

Business Class lounge[]

The Garuda Business Lounge is open to passengers travelling in Business Class, as well as those holding a Platinum GarudaMiles card. Lounges are located at Soekarno–Hatta International Airport and throughout Indonesia, offering food and drinks, wireless internet, showers, meeting rooms and business services.[一二六]

First Class lounge[]

Garuda Indonesia First Class Lounge is located only in Soekarno–Hatta International Airport.The lounge's facilities including favorite reading materials, a small library, a cigar room, kitchen, Prayer room (Musholla), nursery room, disabled toilet, showers and a self-played piano. The lounge is also providing selected foods and beverages.

Emerald Sky Lounge[]

Garuda Executive Lounge[]

Sponsorships[]

Garuda Indonesia was the official sponsor of the 2011 Southeast Asian Games. Garuda Indonesia also support the "Wonderful Indonesia" tourism campaign by placing the "Wonderful Indonesia" logo in their promotion materials as well as on the hull of their fleet.[一二七]

Garuda Indonesia Airbus A330-300 in Liverpool FC onboard marking at Liverpool John Lennon Airport

In July 2012, Garuda Indonesia signed a 3-year sponsorship deal with Premier League club Liverpool FC. The agreement gives Garuda Indonesia the right to be the Official Partner of Liverpool Football Club and the Official Global Airline Partner of Liverpool Football Club. In addition, a six-minute advertisement video of Garuda Indonesia will be broadcast during matches held at the Liverpool FC home ground, Anfield, for the 2012–2014 season.[一二八][一二九]

This collaboration with Liverpool will give Garuda Indonesia media exposure to increase brand awareness in the international market more effectively with more maximal benefits, given the brand Garuda Indonesia will get a higher frequency of delivery with a longer broadcast duration. In 2013, Liverpool toured Asia with one of the countries the goal was Indonesia. Through the tour visit, it is expected that this visit will improve the quality of football matches in Indonesia. [一三〇]

To support the visit target of 20 million tourists in 2019, Garuda Indonesia will increase the number of aircraft fleets that have been installed with the 'Wonderful Indonesia' logo on their aircraft starting this year. Business Director of Garuda Indonesia, Handayani at the Tourism Ministry's End-of-Year Press Conference at Sapta Pesona Building, Ministry of Tourism Office of the Republic of Indonesia, Jakarta said, in February 2016 there will be at least five additional Garuda Indonesia aircraft that have the Wonderful Indonesia logo as a form of cooperation between Garuda Indonesia and the Ministry of Tourism. "Hopefully it can support Indonesia's tourism," said Handayani. In addition, Garuda Indonesia will provide tourism support in the form of developing flight routes by strengthening flight routes that are superior in the tourism sector, such as Labuan Bajo, Lombok, and Wakatobi. [一三一]

Market share[]

模板:Pie chart

For most of modern Indonesian history, Garuda Indonesia has dominated the Indonesian air travel market share. However, started in 2000, Lion Air started to grow and become a serious rival in domestic air travel in Indonesia. By mid 2015, Lion Air rules Indonesia's domestic air travel market share by 41.6 percent, while Garuda Indonesia came in second with 23.5 percent share. Sriwijaya Air came in third with a market share of 10.4 percent, followed by Garuda's low-cost subsidiary Citilink (8.9 percent) and Lion Air's regional flight service Wings Air (4.7 percent). Indonesia AirAsia, a unit of the Malaysian budget airline, had a 4.4 percent market share.[一三二]

Overall, Indonesian domestic air travel business is overwhelmingly ruled by two groups; Lion Air group and Garuda Indonesia group. By mid 2015, Lion Air group accounted for 43.17 percent of market share, while Garuda Indonesia group had a 37.08 percent market share.[一三三]

For international routes, Garuda Indonesia has identified four airlines that became the benchmark to improve their service and to compete to be the world's best airline. The serious rivals for Garuda Indonesia's international routes are Singapore Airlines, Qatar Airways, Emirates and Cathay Pacific.[一三四]

Incidents and accidents[]

  • On 17 November 1950, a Douglas C-47A-65-DL (DC-3) ran off runway and hit a ditch during landing at Surabaya Juanda Airport, killing 2 crew aboard, while 20 passengers and 1 crew member survived.
  • On 3 February 1961, a Douglas DC-3 operating flight 542 went missing while flying over the Java Sea. All 5 crew and 21 passengers on board were believed to have perished.[一三五]
  • On 1 January 1966, two Garuda Douglas DC-3s (PK-GDE and PK-GDU) collided while on approach into Palembang Airport, Indonesia, crashing into a swamp. All 34 occupants (17 on each aircraft) were killed in the accident.[一三六][一三七]
  • On 16 February 1967, Garuda Indonesia Flight 708 crashed on landing at Manado, capital of the North Sulawesi province, killing 22 out of 84 passengers.
  • On 28 May 1968, a Convair 990 bound for Karachi, Pakistan crashed into the sea shortly after taking off from Bombay Santa Cruz airport. All 29 people on board (15 passengers and 14 crew members) died. In addition, there was one casualty on the ground.
  • On 7 September 1974, a Fokker F-27 crashed on approach to Tanjung Karang-Branti Airport. The aircraft crashed short of the runway while on approach in limited visibility . The aircraft eventually struck buildings near the runway and caught fire. 33 out of 36 people on board perished.
  • On 24 September 1975, Garuda Indonesia Flight 150 crashed on approach to Sultan Mahmud Badaruddin II Airport. The accident, which was attributed to poor weather and fog, killed 25 out of 61 passengers and one person on the ground.
  • On 11 July 1979, a Fokker F-28 on a domestic flight hit a volcano on approach to Medan Airport, Indonesia. All 61 people on board were killed.[一三八]
  • On 28 March 1981, Garuda Indonesia Flight 206, a McDonnell Douglas DC-9-32, PK-GNJ "Woyla", was hijacked on a domestic flight from Palembang to Medan by five heavily armed hijackers. The hijackers diverted the flight to Penang, and then to Bangkok. The hijackers demanded the release of 84 political prisoners in Indonesia. On the third day of the hijacking (31 March 1981) the airplane parked in Bangkok Don Muang International Airport was stormed by Indonesian commandos One of the commandos was shot, probably by his comrades, as was the pilot, also probably by Indonesian commandos. The rest of the hostages were released unharmed. Two of the hijackers surrendered to the Thai commandos, but they were killed by the Indonesian commandos on the plane taking them back to Jakarta.[一三九][一四〇]
  • On 20 March 1982, a Fokker F-28 on a domestic flight overran the runway at Tanjung Karang-Branti Airport in bad weather. The aircraft subsequently burst into flames killing all 27 people on board.[一四一]
  • On 30 December 1984, a DC-9-30 on a domestic flight touched down 1800m down the runway and overran through a ditch, trees and a fence at Ngurah Rai International Airport. The aircraft broke in 3 and caught fire.[一四二]
  • On 4 April 1987, Garuda Indonesia Flight 035 hit a pylon and crashed on approach to Polonia International Airport in bad weather. 23 people were killed.[一四三]
  • On 13 June 1996, Garuda Indonesia Flight 865 overran the runway at Fukuoka Airport, Japan after aborting takeoff well above rotation speed. The number-3 engine fuel line was severed, resulting in a massive fire and the total destruction of the rear end of the aircraft. Three of the 275 people on board were killed.[一四四]
  • On 26 September 1997, Garuda Indonesia Flight 152, an Airbus A300B4-220 flying from Jakarta to Medan, crashed in Sibolangit, 模板:Convert short of Medan airport in low visibility, killing all 234 people on board. It is the deadliest aviation incident in Indonesia.[一四五]
  • On 16 January 2002, Garuda Indonesia Flight 421 en route from Lombok to Yogyakarta was forced to make an emergency landing but finally crashed in poor weather on the Solo River, due to an engine flameout caused by water and hail ingestion. One person, a stewardess, was killed in the accident.[一四六]
  • On 7 September 2004, human rights activist Munir Said Thalib was murdered on Garuda Indonesia Flight 974, bound for Amsterdam.[四] Garuda's CEO at the time, Indra Setiawan, his deputy Rohainil Aini, and pilot Pollycarpus Priyanto were all convicted of his murder.[一八][一九] Garuda was found negligent in failing to perform an emergency landing and was ordered to pay compensation to Munir's widow,[二〇] but did not do so immediately.[二一]
  • On 7 March 2007, Garuda Indonesia Flight 200, a Boeing 737-400 flying from Jakarta to Yogyakarta, overran the runway on landing at Adisutjipto International Airport, Yogyakarta. 21 people were killed when the aircraft burst into flames.[一四七]
  • On 3 February 2015, Garuda Indonesia Flight 7040, an ATR 72 registered PK-GAG, overran the runway at Lombok International Airport on landing. There were no injuries, but the airport had to be closed for several hours.
  • On 1 February 2017, Garuda Indonesia Flight 258, a Boeing 737–800 registered PK-GNK, overran the runway at Adisutjipto International Airport on landing in heavy rain. There were no injuries to the 119 passengers and the 5 crew onboard.[一四八]

他策[]

詳知其事,請閱Aviation入門

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  58. Garuda Indonesia - 存於15 June 2013自原本
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  61. Garuda Indonesia Incar Tiga Rute Internasional Baru | Indo-Aviation | Aviation News Portal
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  63. 六三點〇 六三點一 Garuda to codeshare with Etihad- Travel Weekly
  64. Garuda Indonesia The Airline of Indonesia - 存於13 April 2014自原本
  65. Garuda launches Jakarta-London service
  66. Garuda Indonesia S14 European Operation Changes
  67. Garuda Indonesia ends 2011 flying high
  68. Garuda Indonesia Resmi Layani Penerbangan Jakarta-Mumbai- Kompas
  69. Yay: Garuda Indonesia Formally Requests LAX Flights
  70. Sebelum Dilarang ke AS, Garuda Pernah Terbangi Rute Jakarta-LA
  71. Garuda Indonesia Berharap Jepang Segera Keluarkan Izin Terbang ke AS (id)
  72. Garuda Indonesia returns to Heathrow after short break
  73. Garuda opens London to Denpasar route (en)
  74. Garuda gives SkyTeam leading presence in Southeast Asia as Garuda's international profile is raised- CAPA Centre for Aviation - 存於5 March 2014自原本
  75. 模板:Cite press release
  76. Garuda gives SkyTeam leading presence in Southeast Asia as Garuda’s international profile is raised. Centre for Aviation. 5 March 2014. (原始内容存檔於5 March 2014).  已忽略未知參數|df= (幫助)
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  78. MICEBTN 互聯網檔案館存檔,存档日期11 October 2009.
  79. Blackboard news - 存於8 March 2012自原本
  80. Etihad & Garuda Berbagi Rute ke Eropa, Timur Tengah, dan Australia
  81. Garuda Indonesia & Aeromexico poised to become first Southeast Asia-Latin America codeshare partner | CAPA
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  83. Lua 錯誤 於第37行的模組:Citation/CS1/Date_validation中:attempt to compare number with nil。
  84. Profile on Garuda Indonesia
  85. Garuda expands US routes with Japan Airlines code-share deal
  86. Saudia expands Garuda Indonesia codeshare to Australia from Sep 2018
  87. Garuda Indonesia Becomes 20th Member of SkyTeam Alliance - 存於5 March 2014自原本
  88. Boeing: Garuda Indonesia Celebrates 777-300ER Delivery with SkyTeam Livery
  89. SkyTeam welcomes Garuda Indonesia as its 20th member
  90. ATR 72–600 Garuda Indonesia Terbang Perdana ke Labuan Bajo dan Bima
  91. Orders Announced On Day 1 Of The Paris Air Show
  92. Garuda confirms 14 A330neos to replace A330 order
  93. PICTURE: Garuda Indonesia retires last Boeing 747–400
  94. Garuda Indonesia considering switch to 737 Max 10
  95. Garuda Indonesia Bakal Mendatangkan 34 Unit Boeing 737 Max 10 (id)
  96. 九六點〇 九六點一 Lua 錯誤 於第37行的模組:Citation/CS1/Date_validation中:attempt to compare number with nil。
  97. Lua 錯誤 於第37行的模組:Citation/CS1/Date_validation中:attempt to compare number with nil。
  98. 九八點〇 九八點一 九八點二 九八點三 九八點四 九八點五 Fleet Revitalization – Garuda Indonesia
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  100. Garuda Indonesia to add three A330neo and five 737 MAX aircraft in 2019/20 – Blue Swan Daily (en-AU)
  101. Garuda Indonesia Alihkan 2 Unit Pesawat ke Citilink - Market Bisnis.com (id)
  102. Garuda Indonesia to order Boeing 737 MAX 10 and 787 Dreamliner. International Flight Network. 2 May 2019. 
  103. Garuda considering CRJ1000 aircraft to be deployed at Citilink (en)
  104. Garuda Indonesia
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  106. Terbang Bersama Pesawat Garuda A330 Bisa Terhubung WiFi
  107. Garuda Indonesia - 存於17 June 2013自原本
  108. Yuk, Jajal Layanan First Class Garuda Indonesia
  109. The First Class Experience With Garuda Indonesia
  110. Fleet Revitalization- Garuda Indonesia - 存於19 December 2012自原本
  111. Garuda gets new business class for Airbus A330s- Australian Business Traveller
  112. 一一二點〇 一一二點一 Fly Long-Haul More Comfortably with Our ESCort and Premium Seats
  113. In-flight Entertainment- Garuda Indonesia - 存於20 January 2013自原本
  114. In-Flight Service
  115. In-Flight Connectivity
  116. Immigration on Board
  117. Flight test: Garuda's onboard immigration service – Flights | hotels | frequent flyer | business class – Australian Business Traveller
  118. Garuda Indonesia targets online sales- The Jakarta Post - 存於9 October 2012自原本
  119. Garuda, BII ink deal on online payment- The Jakarta Post
  120. detikcom: Penjelasan Pengenaan Biaya Garuda Free Flight 互聯網檔案館存檔,存档日期3 January 2009.. Suarapembaca.detik.com (3 September 2008). Retrieved 25 November 2010.
  121. Garuda teams with Korean Air on frequent flyer program- Jakarta Post
  122. Beranda
  123. Layanan "GarudaMiles" Resmi Diluncurkan Garuda Indonesia | Indo-Aviation | Aviation News Portal
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  127. Garuda Indonesia Dukung "Wonderful Indonesia" (Indonesian)
  128. Garuda forms partnership with Liverpool FC - 存於12 July 2012自原本
  129. Garuda Indonesia signs with LFC - 存於28 December 2012自原本
  130. with-liverpool-fc.html Garuda forms partnership with Liverpool FC
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  132. 站誤:無效的 <ref> 標籤,未定義名稱為 JG-Avi-Share 的參考文獻內容文字。
  133. Safyra Primadhyta & Gentur Putro Jati. Garuda Indonesia Gerus Pangsa Pasar Penumpang Domestik Lion. CNN Indonesia. 2015-06-04 (Indonesian). 
  134. Empat Maskapai Ini Dianggap Sebagai Pesaing Utama Garuda Indonesia (Indonesian)- indo-aviation.com
  135. Accident description
  136. Accident description
  137. Accident description
  138. Accident description
  139. Conboy, Ken Kopassus: Inside Indonesia's Special Forces  ; Equinox Publishing,二千有四年; ISBN 978-9799589880
  140. Hijacking description : Saturday, 28 March 1981- Aviation Safety Network
  141. Accident Description
  142. Accident description
  143. 模板:ASN accident
  144. Air Disasters – 1996 Crash
  145. Air Disasters – 1997 Crash
  146. Air Disasters – 2002 Crash
  147. Daily Telegraph March 2007 Crash 互聯網檔案館存檔,存档日期1 April 2009.
  148. Pesawat Garuda Tergelincir di Bandara Adisutjipto

外鏈[]

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